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HighLevel Reviews

& Product Details

What is HighLevel?

HighLevel is a cloud-based marketing automation platform designed for sales and advertising agencies. It offers a comprehensive set of tools and features to help agencies manage their marketing campaigns, capture leads, nurture customer relationships, and streamline their workflows.

With it, agencies can create landing pages, surveys, and forms to capture leads, automate follow-up campaigns through multiple channels like SMS, email, and Facebook Messenger, and schedule appointments. The platform also provides features for managing memberships, offering online courses, collecting customer payments, and generating sales reports.

Integration with popular third-party applications further enhances its capabilities. The marketing automation platform aims to simplify and optimize marketing processes for agencies, providing them with a centralized solution to effectively grow and manage their businesses.

Best For

All-In-One Sales & Marketing Platform
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In

    United States

  • Website

Starting from:

$97 /user/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

HighLevel offers two pricing plans. The Starter plan is priced at $97 per month and includes tools for lead capture, nurturing, and closing, as well as features like online booking, pipelines, social calendar, and website builder. The Unlimited plan, priced at $297 per month, provides all the Starter plan features along with API access, unlimited sub-accounts, unlimited contacts and users, and a branded desktop app. Both plans come with a 14-day free trial.

  • Campaign Management
  • Contact Management
  • Customizable Branding
  • Customizable Forms
  • Engagement Tracking
  • Email Marketing
  • Landing Pages/Web Forms
  • Lead Management
  • Template Management
  • Website Visitors Tracking
  • Workflow Management

Additional Features

  • AI/Machine Learning
  • Access Controls/Permissions
  • Alerts/Notifications
  • Auto-Responders
  • Automated Responses
  • Mobile Keywords
  • Automated Scheduling
  • Billing & Invoicing
  • CRM
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Tracking
  • Client Database
  • Confirmation/Reminders
  • Contact Database
  • Conversion Tracking
  • Customizable Fields
  • Dashboard
  • Data Visualization
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Group Scheduling
  • Interaction Tracking
  • Keyword Tracking
  • List Management
  • MMS
  • Marketing Automation
  • Mobile Access
  • Mobile Coupons
  • Multi-Channel Data Collection
  • Multi-Location
  • Online Booking
  • Online Payments
  • Performance Metrics
  • Polls/Voting
  • Quotes/Estimates
  • Recurring Appointments
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Room Booking
  • Sales Pipeline Management
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Sentiment Analysis
  • Shortcodes
  • Social Media Integration
  • Text-to-Win
  • Third Party Integrations
  • Website Analytics

HubSpot Marketing Hub

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  • Zoom

    Video Conferencing Software

  • Google Forms

    Survey Software

  • Shopify

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  • Stripe

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  • Microsoft Outlook

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  • Kixie

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  • Referrizer

    Marketing Automation Software

Global Average Score
  • Comprehensive Marketing Suite

    Users appreciate HighLevel for its all-in-one marketing suite which includes features like CRM, sales funnels, and email marketing. This integration allows for a smoother workflow and centralized control of marketing tasks.

  • Ease of Use

    Many reviewers highlight the platform’s user-friendly interface. They find it easy to navigate, which helps in streamlining the execution of marketing campaigns.

  • Effective Automation

    The automation capabilities of HighLevel are well-regarded. Users note that automation tools for email marketing and lead management significantly reduce manual tasks and improve efficiency.

  • Good Customer Support

    Several reviews commend HighLevel’s customer service for being responsive and helpful, which enhances the overall user experience.

  • Integration Capabilities

    The ability to integrate with other tools is another plus. Users find that connecting HighLevel with other software they use makes their workflow more efficient.

  • Learning Curve

    Some users mention a steep learning curve when first using the software. New users might require some time to fully grasp all the features and how to use them effectively.

  • Pricing

    There are concerns about the pricing, especially for small businesses or individual users who may find the plans slightly expensive.

  • Glitches and Bugs

    A few users have reported experiencing glitches and bugs while using the software, though these seem to be infrequent.

  • Mobile App Functionality

    The mobile app does not have all the functionalities available on the desktop version, which can hinder on-the-go management for some users.

  • Reporting Features

    Improvement in reporting features could help provide deeper insights into marketing campaigns and results, as some users find the current offerings a bit limited.


Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.

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