Continue with LinkedIn
or
Recover my Password
Submit your Tekpon Account E-mail address and you will receive an email with instructions to reset your password.

Observe.ai Reviews for 2025

Contact Center Conversation Intelligence Software
Tekpon Score:
4.3/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
Need help with procurement?

Save 40% on your SaaS stack with expert guidance

You tell us what you need. We deliver the right tools at the best price. Fast. Independent. Hassle-free.

Your Credentials

Tell us who you are

Your Business

Tell us about your Company

Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

Please, wait!

Processing

Step
1 / 3
Back
Next Step

Disclaimer

By submitting this form, you agree to be contacted by the Tekpon Team and our Partners.

*Required fields!

Free Consultation

What is Observe.ai?

Observe.ai is an AI-powered help desk platform designed to enhance contact center performance and drive business outcomes. The platform utilizes a proprietary, industry-first contact center Large Language Model (LLM) based on 30 billion parameters to analyze 100% of customer interactions across all channels, uncovering crucial insights, identifying trends, opportunities, and risks, and offering a comprehensive understanding of your business operations.

Observe.ai empowers front-line teams with real-time guidance, targeted coaching, and automated workflows driven by Generative AI, leading to significant improvements in performance. This platform’s insights help drive informed business decisions that can resolve product issues, optimize marketing campaigns, and streamline processes.

The platform is applicable in multiple sectors, including financial services, insurance, collections, healthcare, and retail, providing solutions that elevate sales performance, ensure compliance, improve customer service, and increase operational efficiency.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

Observe.ai Pricing

Starting From: Custom
Pricing Model: Subscription
This tool doesn't have a publicly showed pricing. To get more info, get in contact with their sales team.
Free Trial
Free Version

Looking to Save Time & Money

Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.

  • Stack Audit
  • Cost Reduction
  • Expert Team
Optimize My Stack

Observe.ai Features

  • Access Controls/Permissions
  • Call Monitoring
  • Call Recording
  • Call Center Management
  • API
  • Audio Capture
  • Automatic Transcription
  • Business Coaching
  • Call Reporting
  • Call Tracking
  • Compliance Management
  • Customer Experience Management
  • Feedback Management
  • Monitoring
  • Natural Language Processing
  • Performance Metrics
  • Progress Tracking
  • Real Time Data
  • Real Time Monitoring
  • Reporting/Analytics
  • Search/Filter
  • Sentiment Analysis
  • Speech Recognition
  • Speech-to-Text Analysis
  • Third Party Integrations

Leave a Review

Tell us your opinion about Observe.ai and help others make informed decisions.
Account creation required to leave a review.

Observe.ai Company Details

Company Name

Observe.AI

Headquarters

United States

Website

observe.ai

Own this Software?

Observe.ai vs. Similar Products

Select up to 3 Software, to enable Comparison

Compare Selected Software

Observe.ai Alternatives

SlidesAI

Score: 4.2/5

Help Scout

Score: 4.7/5

Fliki

Score: 4.6/5

HubSpot Service Hub

Score: 4.6/5

Userlane

Score: 4.5/5

Record

Score: 4.4/5

Get Better Pricing on Observe.ai

Save 15-40% with expert negociation

Your Credentials

Tell us who you are

Your Business

Tell us about your Company

Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

Please, wait!

Processing

Step
1 / 3
Back
Next Step

Disclaimer

By submitting this form, you agree to be contacted by the Tekpon Team and our Partners.

*Required fields!

Please, wait...

We are processing your request.

This website uses cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

You can read more about all this at the following links.

Cookies Policy Privacy Policy

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

These trackers help us to measure traffic and analyze your behavior to improve our service.

These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.