Sugester Reviews
& Product DetailsWhat is Sugester?
Sugester offers a comprehensive suite of tools designed to improve customer support and streamline communication within businesses. It integrates CRM, live chat, helpdesk, and task management features, providing a single platform to manage customer interactions across multiple channels.
Sugester aims to save businesses time and resources while enhancing customer satisfaction and support. It’s suitable for various industries looking to optimize their customer service processes and communication workflows.
Sugester facilitates efficient management of customer inquiries and internal tasks, improving workflow and customer satisfaction. It’s tailored for businesses seeking an integrated approach to manage communications and support activities seamlessly.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Sugester
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Located In
United States
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Website
sugester.com
Starting from:
$12 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool has three plans. Pro for 12 USD, Max for 25 USD, and Enterprise for 50 USD.
- Calendar/Reminder System
- Cataloging/Categorization
- Collaboration Tools
- Contact Management
- Customizable Branding
- Document Storage
- Drag & Drop
- Email Management
- Event Triggered Actions
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Referral Tracking
- Sales Pipeline Management
- Segmentation
- Task Management
- Template Management
Additional Features
- Call Recording
- Alerts/Escalation
- List Management
- Customer Surveys
- Automated Routing
- WYSIWYG Editor
- Call Routing
- Screen Sharing
- Workflow Configuration
- Discussions/Forums
- IT Asset Management
- Self Service Portal
- Image Library
- Spam Blocker
- Call Center Management
- Real-Time Chat
- Full Text Search
- SIP Trunking
- Auto-Responders
- Geotargeting
- Knowledge Base Management
- Website Visitor Tracking
- Remote Access/Control
- ROI Tracking
- Content Management
- Dynamic Content
- Drip Campaigns
- Service Level Agreement (SLA) Management
- Reporting/Analytics
- Multi-Channel Communication
- IVR/Voice Recognition
- Macros/Templated Responses
- Forms Creation & Design
- File Storage
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