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Bloomreach Reviews for 2025

All-in-one Marketing Automation & E-Commerce platform.
User Score:
4.7/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Bloomreach?

Bloomreach is a marketing automation software that contains a suite of products that drive true personalization and digital commerce growth. Thus, it empowers brands to deliver customer journeys so personalized, they feel like magic.

Therefore, brands can use this platform’s Discovery solution to offer an AI-driven search and merchandising, which enables customers to easily find what they are looking for.

Besides, its Content solution offers a headless CMS that enables brands to deliver personalized content across channels. Meanwhile, the Engagement solution offers leading CDP, and automated marketing software offers solutions that drive engagement and revenue growth.

Also, with the product data combined with AI optimization, this marketing automation software empowers brands to create revenue-driving digital commerce experiences that convert on any channel and every journey. Mainly, this marketing software offers a suite of products that drive true personalization and digital commerce growth.

Additionally, this automated marketing software serves over 850 global brands, including Albertsons, Bosch, and Puma.

Undeniably, any brand can take advantage of this marketing software’s powerful suite of tools, thus delivering personalized customer experiences that drive growth and revenue.

Lastly, using this software suite of products, brands can deliver customer journeys that are so personalized overall that they feel like magic.

In fact, with AI-driven search and merchandising, headless CMS, and leading CDP and marketing automation solutions.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

Bloomreach Pricing

Starting From: Custom
Pricing Model: Subscription
Bloomreach has a customized pricing that comes in balance with all the features it brings.
Free Trial
Free Version

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Bloomreach Features

  • Customizable Branding
  • Drag & Drop
  • Email Marketing
  • Workflow Management
  • Website Visitors Tracking
  • SMS Marketing
  • Template Management
  • Sales Analytics
  • ROI Tracking
  • Real Time Data
  • Lead Management
  • Lead Generation
  • Engagement Tracking
  • Contact Management
  • Landing Pages/Web Forms
  • Email Tracking
  • Drip Campaigns
  • AB Testing
  • Data Import/ Export
  • Customizable Forms
  • Customizable CTAs
  • Campaign Management
  • AI Content Creation
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • 2-Way Messaging
  • Ad hoc Reporting
  • Advertising Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Autocomplete
  • Audit Management
  • Auto-Responders
  • Audience Targeting
  • Automated Responses
  • Automated Scheduling
  • Behavior Tracking
  • Automatic Backup
  • Behavior Analytics
  • Activity Monitoring
  • Behavioral Analytics
  • Brand Management
  • Bulk Ordering
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Configurable Workflow
  • Campaign Planning
  • Content Library
  • Campaign Segmentation
  • Campaign Tracking
  • Canned Responses
  • Cataloging/Categorization
  • Channel Management
  • Categorization/Grouping
  • Charting
  • Chat/Messaging
  • Click Tracking
  • Cohort Analysis
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Compliance Management
  • Data Analysis Tools
  • Contact Database
  • Campaign Scheduling
  • Content Delivery
  • Customizable Reports
  • Content Management
  • Content Personalization
  • Conversion Rate Optimization
  • Content Publishing Options
  • Customer Database
  • Customer Accounts
  • Data Capture and Transfer
  • Customer Activity Tracking
  • Conversion Tracking
  • Customer Journey Mapping
  • Customer Management
  • Dashboard Creation
  • Customer Surveys
  • Customer Touchpoints
  • Dashboard
  • Customer Segmentation
  • Customizable Fields
  • Data Migration
  • Data Connectors
  • Discount Management
  • Data Integration
  • Document Classification
  • Customer Profiles
  • Data Quality Control
  • Data Recovery
  • Document Management
  • Data Source Connectors
  • Data Storage Management
  • Email Campaign Management
  • Data Visualization
  • De-Coupled Front & Back Ends
  • Database Support
  • Data Verification
  • Digital Asset Management
  • Data Extraction
  • Data Mapping
  • Document Storage
  • Data Security
  • Data Synchronization
  • Email Monitoring
  • For Marketers
  • Email Distribution
  • Electronic Forms
  • Editorial Calendar
  • Email Management
  • Email Marketing
  • Dynamic Content
  • Email Templates
  • Engagement Tracking
  • Event Marketing
  • Event-Triggered Actions
  • Faceted Search/Filtering
  • File Management
  • For Developers
  • For B2B
  • Filtering
  • For Enterprises
  • Forecasting
  • For eCommerce
  • Forms Management
  • Full-Text Search
  • Functions/Calculations
  • Funnel Analysis
  • Fuzzy Search
  • GDPR Compliance
  • Goal Setting/Tracking
  • Google Analytics Integration
  • Inventory Optimization
  • Heatmaps
  • Historical Reporting
  • Image Editing
  • Image Library
  • Inbox Management
  • Indexing
  • Information Governance
  • Integrated Development Environment
  • Interaction Tracking
  • Interactive Content
  • Inventory Control
  • Inventory Management
  • HTML Editor
  • Inventory Replenishment
  • Inventory Tracking
  • Java Supported
  • Keyword Rank Tracking
  • KPI Monitoring
  • Keyword Research Tools
  • Keyword Tracking
  • Lead Capture
  • Lead Qualification
  • List Management
  • Live Chat
  • Localization Automation
  • Loyalty Program
  • MMS
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Marketplace Integration
  • Master Data Management
  • Match & Merge
  • Media Management
  • Message Personalization
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Mobile Coupons
  • Mobile Dashboards
  • Multi-Channel Distribution
  • Mobile Keywords
  • Mobile Optimized Emails
  • Natural Language Search
  • Multi-Campaign
  • Multi-Channel Attribution
  • Open Rate Tracking
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Performance Management
  • Multi-Currency
  • Multi-Language
  • Performance Metrics
  • Multi-Location
  • Multi-Store
  • Pageview Tracking
  • Multiple Data Sources
  • Multiple Site Management
  • Performance Testing
  • Multiple User Accounts
  • Multivariate Testing
  • Personalization
  • Multi-Channel Campaigns
  • Real-Time Monitoring
  • Polls/Voting
  • Predictive Analytics
  • Predictive Modeling
  • Preview Functionality
  • Price/Margin Management
  • Prioritization
  • Private Dashboards
  • Process/Workflow Automation
  • Product Catalog
  • Projections
  • Product Data Management
  • Promotions Management
  • Public Dashboards
  • Publish Scheduling
  • Publishing Options
  • Purchase Order Management
  • QR Codes
  • Query Suggestions
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Reminders
  • Real-Time Notifications
  • Real-Time Reporting
  • SMS Frequency caps
  • Recommendations
  • Referral Tracking
  • Real-time Updates
  • Reporting & Statistics
  • Response Management
  • Retail Inventory Management
  • Returns Management
  • Rich Text Editor
  • Role-Based Permissions
  • Routing
  • Rule Based Publishing
  • SDKs
  • SEO Management
  • SMS Messaging
  • Scheduled Messaging
  • SMS Polling/Voting
  • Social Promotion
  • Sales Reports
  • Secure Data Storage
  • Sales Trend Analysis
  • Scheduled/Automated Reports
  • Scheduling
  • Scorecards
  • Screen Activity Recording
  • Search Marketing
  • Search/Filter
  • Social Marketing
  • Segmentation
  • Semantic Search
  • Sentiment Analysis
  • Shared Inboxes
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Signature Management
  • Single Page View
  • Single Sign On
  • Site Search Tracking
  • SSL Security
  • Social Media Integration
  • Social Media Monitoring
  • Text Analysis
  • Spam Blocker
  • Subscription Management
  • Support Ticket Management
  • Surveys & Feedback
  • Tag Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Templates
  • eCommerce Management
  • Text Editing
  • Text-to-Win
  • Third-Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • Two-Factor Authentication
  • User Interaction Tracking
  • User Management
  • Visitor Tracking
  • Visual Analytics
  • Version Control
  • Visual Editor
  • Visualization
  • Web Forms
  • Web Traffic Reporting
  • WYSIWYG Editor
  • Website Accessibility Tools
  • Web/Mobile App Development
  • Website Management
  • Whitelisting/Blacklisting
  • Widgets
  • Website Analytics

User Sentiment - Bloomreach Reviews

4.7/5
Based on 8,336 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Strong Integration Capabilities

    Users appreciate Bloomreach’s ability to integrate seamlessly with various e-commerce platforms, which enhances the overall utility and efficiency of their digital operations​.

  • Advanced Search and Merchandising Tools

    The platform is highly praised for its advanced search capabilities that improve user experiences and site navigation​.

  • Effective AI and Machine Learning Features

    Customers report that the AI-driven personalization significantly boosts engagement and conversion rates​.

  • Excellent Customer Support

    Many reviews highlight the responsive and helpful customer support team that Bloomreach offers, aiding in smoother implementation and troubleshooting​.

  • User-Friendly Interface

    The interface is described as intuitive, making it easier for new users to adopt and leverage the platform’s extensive features​.

Areas for Improvement
  • Complexity in Initial Setup

    Some users find the initial setup process to be complex and suggest that it could be streamlined​.

  • Learning Curve

    There is a significant learning curve involved when first using the platform, which could be mitigated with more comprehensive training resources​.

  • Pricing Transparency

    Users would appreciate more transparency regarding pricing, as some find the cost structure to be unclear and potentially prohibitive.

  • Customization Limits

    A few reviews mention that while the platform is powerful, customization options are somewhat limited and could be expanded.

  • Integration Glitches

    Occasional glitches with third-party integrations have been noted, which could be addressed to ensure smoother operations​.

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Bloomreach Company Details

Company Name

Bloomreach

Headquarters

United States

Website

www.bloomreach.com

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