Drift Reviews for 2025
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What is Drift?
Drift is a conversational marketing and sales platform that facilitates real-time engagement between businesses and their customers.
By utilizing chatbots and live chat, this software empowers businesses to interact with website visitors, qualify leads, and schedule meetings with sales teams. The platform delivers personalized experiences for customers through automated conversations that can be tailored to meet specific business needs.
Also, it integrates with email, CRM, and marketing automation software, enabling businesses to manage and track customer interactions across multiple channels effortlessly.
The platform’s features, including lead routing, ABM, and analytics, enable businesses to streamline their sales and marketing processes, enhance customer engagement, and ultimately drive revenue growth.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
- Large Enterprise
Drift Pricing
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Drift Features
- API
- Activity Dashboard
- Auto-Responders
- Chat/ Messaging
- Drag & Drop
- Real Time Notifications
- Contact Management
- Customizable Branding
- Email Management
- File Management
- File Sharing
- Geotargeting
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Personalization
- Real Time Analytics
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management
- @mentions
- AB Testing
- AI/Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Augmented Analytics
- Auto-Responders
- Automated Responses
- Automated Routing
- Chatbot
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Campaign Management
- Campaign Personalization
- Canned Responses
- Chat Transcript
- Automated Scheduling
- Code-free Development
- Collaboration Tools
- Confirmation/Reminders
- Contact Database
- Contextual Guidance
- Contextual Targeting
- Conversion Tracking
- Email Marketing
- Email Templates
- Customer Segmentation
- Customer Service Analytics
- Customizable Forms
- Customizable Reports
- Lead Capture
- Lead Distribution
- Dashboard
- Forms Management
- Data Synchronization
- Data Visualization
- Drip Campaigns
- Dynamic Content
- Email Automation
- Email Campaign Management
- Customer Database
- Customer Experience Management
- Data Extraction
- Data Import/Export
- Email Tracking
- Engagement Tracking
- Customizable CTAs
- Customizable Fields
- Event-Triggered Actions
- Customizable Templates
- Lead Generation
- Lead Management
- Group Messaging
- Human Handover
- Intent Recognition
- Interaction Tracking
- Knowledge Base Management
- Landing Pages/Web Forms
- Language Detection
- Customer Support
- Multi-Channel Data Collection
- Lead Notifications
- Lead Nurturing
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Lead Verification/Validation
- List Management
- Live Chat
- Location-Based Marketing
- Marketing Automation
- Meeting Management
- Mobile Alerts
- Mobile Optimized Emails
- Monitoring
- Lead Qualification
- Lead Segmentation
- Multi-Channel Marketing
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Offline Form
- One-to-One Messaging
- Online Booking
- Online Forms
- Performance Metrics
- Pipeline Reports
- Pre-Configured Bot
- Predictive Analytics
- Prioritization
- Proactive Chat
- Process/Workflow Automation
- Product Recommendations
- Prospecting Tools
- Push Notifications
- Query Suggestions
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Website Visitor Tracking
- Real-time Conversations
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Routing
- SMS Messaging
- Screen Sharing
- Search/Filter
- Segmentation
- Single Sign On
- Source Tracking
- Speech Recognition
- Speech Synthesis
- Subscription Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Target Account Identification
- Template Management
- Third-Party Integrations
- Transfers/Routing
- Video Chat
- Video Conferencing
- Virtual Assistant
- Visitor Tracking
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
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Drift Company Details
Company Name
Drift
Headquarters
United States
Website
drift.com
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