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HoneyBook

Tekpon Score
9.1

HoneyBook Reviews

& Product Details

What is HoneyBook?

HoneyBook is a cloud-based CRM solution for small businesses and freelancers. It helps users manage business processes from inquiry to invoice. The platform allows users to manage projects, book clients, send invoices, sign contracts online, and manage payments.

Moreover, HoneyBook provides task management features that allow users to view and track the different phases. Users can store their invoices, contracts, and other documents in one place.

Using custom templates and notifications, you can also respond to clients with automated appointment requests and follow-ups. In addition, HoneyBook enables secure online payments within the system and digitally signed contracts.

The solution also allows users to track reservations, payment plans and leads automatically. HoneyBook integrates with third-party tools like Calendly, QuickBooks, Zapier, Google Calendar, Gmail, and more to create seamless data synchronization and workflows.

Best For

Everything you need to manage your business in one place.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    HoneyBook

  • Located In

    United States

  • Website

    honeybook.com

Starting from:

$39 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

HoneyBook pricing is straightforward. There are two pricing plans available: Unlimited Monthly & Unlimited Annual. A 7-Day HoneyBook Free trial is also available, allowing you to taste all available features. Furthermore, there's a 60-day money-back guarantee, starting from the initial purchase date.

Starter

$19
Monthly

Essentials

$39
Monthly

Premium

$79
Monthly
  • Email Marketing
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Referral Tracking
  • Task Management

Additional Features

  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Availability Management
  • Billing & Invoicing
  • Business Process Automation
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Management
  • Content Library
  • Contract/License Management
  • Customer Accounts
  • Customer Database
  • Customizable Invoices
  • Data Security
  • Debit/Credit Card Processing
  • Document Management
  • Electronic Signature
  • Email Response Control
  • Employee Scheduling
  • Forms Management
  • Group Scheduling
  • In-Person Payments
  • Knowledge Management
  • Lead Capture
  • Live Chat
  • Mobile Payments
  • Multi-Channel Communication
  • Online Invoicing
  • Online Payments
  • Pipeline Management
  • Process Modeling & Designing
  • Project Planning/Scheduling
  • Project Management
  • Proposal Management
  • Quotes/Estimates
  • Reporting & Statistics
  • RFP Management
  • Reminders
  • Recurring/Subscription Billing
  • Response Management
  • Search/Filter
  • Source Tracking
  • Tax Calculation
  • Time Tracking
  • Third-Party Integrations
  • To-Do List
  • Version Control
  • Whitelisting/Blacklisting
  • Workflow Management
4.7
Global Average Score
Score4.70/5
Reviews11,526
  • Ease of Use

    Users often appreciate intuitive interfaces that make navigating the software straightforward.

  • Customer Support

    Users have mentioned multiple instances of responsive and helpful customer service. Honeybook is praised for its customer support.

  • Features and Functionality

    Positive reviews highlight specific features that users find beneficial, such as project management tools, invoicing, and payment processing.

  • Efficiency

    Users report that Honeybook saves them time and streamlines their business processes.

  • Integration

    Honeybook users give positive feedback to seamless integration with other tools and platforms.

  • Cost

    Some users find the software expensive or not to be of good value for the money.

  • Technical Issues

    Users have mentioned bugs and glitches that affect the user experience in their reviews.

  • Feature Limitations

    Users mention the desire for more features or find that existing features lack depth.

  • Complexity

    Some feedback indicates that the software has a steep learning curve or that certain features are difficult to use.

  • Customer Support

    While some may find support helpful, others have had less positive experiences, noting slow response times or unhelpful assistance.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.

  • QuickBooks Online

    Accounting Software

  • Calendly

    Scheduling Software

monday.com

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Tell us your opinion about HoneyBook and help others.

Rashi Arora

We understand that finding tools for your business can be exhausting. So many of us get caught up in the same research process and never make decisions that move our business forward. It is a never-ending loop. With so many creative business owners trying to reclaim time in their businesses, you may have heard of the customer management tool called HoneyBook. But how do you know if HoneyBook is the right choice for your business solution? Thus, HoneyBook promises everything your business needs to get things done. And the truth is, HoneyBook has everything your business needs to get things done.

But is this the all-in-one solution your business needs?

HoneyBook is an all-in-one software solution with many features that allow users to streamline operations and potentially grow their businesses. It includes solutions for the entire project management lifecycle, from appointment booking and invoicing to online payment processing, so users get paid quickly. The tool also automates many commonly required tasks, including email follow-ups and behavior-driven actions, saving time spent on such administrative tasks.

HoneyBook: An all-in-one CRM Solution

HoneyBook is an end-to-end appointment scheduling answer that simplifies booking appointments, sharing invoices and contracts, and processing bills online. Firstly, the system was first launched in 2013 and served small corporations in appointment-based industries encompassing gyms, spas, salons, and freelance service vendors. Next, HoneyBook is available for use withinside the US and Canada. Finally, HoneyBook Inc. is based in San Francisco, California.

Thus, HoneyBook presents small corporations with an appointment-scheduling answer which can assist customers in better managing their projects and clients. It includes completely incorporated invoicing, agreement management, and price processing capabilities. In addition, users can create a custom-branded booking web page that lets clients order timeslots in a realistic self-service booking portal that saves administrative time.

HoneyBook appointment scheduling software program lets small enterprise proprietors coordinate and timetable conferences with their clients, enabling customers to share invoices and accumulate bills online. In addition, HoneyBook allows small corporations to improve performance and keep time by permitting them to propose all available meeting instances and letting the customer book the one they wish, removing useless back-and-forth messaging.

Is HoneyBook beneficial for your business?

HoneyBook has various key benefits for businesses and can help in numerous ways:

  • HoneyBook’s secure online payment feature saves the time, effort, and money required to go to the bank multiple times each week to deposit incoming checks.
  • HoneyBook provides users with powerful tools to automatically track payment plans, reservations, and leads.
  • The reporting feature allows users to analyze key metrics, including the combined value of all events, success rates, publication percentage, and more.
  • HoneyBook allows users to set up email reminders that are automatically sent to customers when payments are due.
  • The platform allows all parties to view and share schedules, view event details such as dates, times, and addresses, and communicate via email.

Who can use HoneyBook?

Small to mid-sized businesses typically can’t afford massive consumer management platforms. Therefore, HoneyBook was designed particularly for them. From individual artistic entrepreneurs to groups with up to 50 individuals can benefit from this option. You’ll save time and improve your business performance with machine-controlled workflows and shortcuts. Furthermore, it runs on software apps designed for Android and iOS.

Furthermore, this solution has shown glorious results for graphic designers, internet designers, business coaches, florists, consultants, caterers, photographers, videographers, and DJs.

Details of HoneyBook Features

HoneyBook has the following list of features available that makes it stand out among its competitors in the market:

  • Purchasing
  • Project Management
  • Time & Expense Tracking
  • CRM
  • Financial Management
  • Billing and Invoicing
  • Marketing Management
  • Employee Management
  • Scheduling

Now let us have a detailed look into some of the abovementioned features.

  • User Interface and Design

HoneyBook presents an awfully clean and minimalist design. However, it also incorporates some friendly tips and private touches across the interface. For example, the home page greets you with a message, “Good Afternoon, a fast lunch break to recharge, then back to the directory to require charge!” In addition, the top navigation has quick text links to Home, Projects, Contacts, and Tools.

HoneyBook’s approach to its computer program is informal, making it a friendly and intimate service. For example, an introductory paragraph states, “Did we tend to mention you’re doing great? Basic Setup complete. Now prepare to book clients and get paid,” the intro reads. Next, you’ll see a list of things to try and do to complete subsequent steps in setting up the account. The friendly tone and the thoughtful notes set HoneyBook on top of most of the services we’ve tested. However, it remains to be seen if, once you’re accustomed to the system, this personal touch continues to feel friendly or starts becoming annoying.

  • Workflow Automation

Administrative tasks are tiresome. Period. When you started a business, I’m sure you didn’t expect to spend Monday nights sending repetitive emails and reminders to your customers. Thus, HoneyBook’s customer management tool helps you regain time in your company by automating certain workflows. With the software, you can automate things like:

  • Invoices and Payments
  • Date-Based Emails
  • Templates for Emails, Brochures, Quotes, Payment Plans, Contracts, and Questionnaires
  • Lead Capture

So, if you’re spending Monday nights sending out payment reminders or renewing your PDF brochure (for the 100th time) instead of watching grown women fight over an unworthy guy, you need HoneyBook.

  • Task management

With HoneyBook, you keep track of all your projects. You can have multiple tasks in progress, which you can view from one dashboard. Also, you can see notifications of new messages. Moreover, users can review their scheduled meetings and completed work. With HoneyBook, you can get the most out of your business. Time optimization is crucial for a small business. In addition, you can automate processes to keep your workflow smooth. These processes include emails, invoices, and automated payment memories.

  • Solid Mobile Application

HoneyBook focus on entrepreneurs and freelancers translates into the availability of their mobile Android or iOS mobile applications. You can respond to new requests, create projects, communicate with clients, and even monitor and receive payment notifications from a tablet or smartphone.

The iOS and Android versions of the HoneyBook app provide instant access to the project pipeline and add and remove participants from a project. Firstly, you can email clients, create and send invoices, and create and send contracts, quotes, and even questionnaires. Next, it is also possible to send existing and saved brochure templates. Then, the mobile application provides access to the calendar to-do list and allows you to respond to new requests. However, there are limitations to mobile apps. People cannot use them to create new schedules, edit brochure templates, create new templates, or advance access areas of the Service, including accounting, reports, contact forms, and workflows.

In conclusion, having this quick-pull CRM and business management capability on a mobile device is huge for entrepreneurs and smaller businesses. It allows for quick response and continuity, allowing small businesses to appear more responsive and professional.

Integrations

HoneyBook integrates with very few third-party applications. Here’s software that HoneyBook integrates with seamlessly:

  • Quickbooks
  • Gmail
  • Google Calendar
  • Zapier

HoneyBook Review Conclusions

HoneyBook is a wonderful CRM possibility specially designed for tiny businesses. It offers a reliable platform and a spread of tools. Furthermore, users will optimize time and improve performance due to its machine-driven processes. Though it’s not the most affordable option, it offers a starter setup for less than $9/month. Regular plans embrace all options and don’t limit the number of clients, projects, or team members. The system could be a bit glitchy and exhausting to learn. Yet, it is a good resolution to prepare your workflow. These HoneyBook reviews indicate solid software with in-depth support. To sum up, try it out with its 7-day free trial and decide whether it fits you properly.

Authors

Rashi Arora

Writer

Rashi Arora

Product Owner @ Broadcom
Tekpon Favicon

Content Writer & Review Specialist

Rashi Arora is currently working as a Project Manager at Aventra Group. Prior to this, she was a Product Owner at Broadcom. Rashi has gained expertise by managing renewals on Salesforce CPQ and improving the Renewal Admin Portal.
Ana Maria Stanciuc

Editor

Ana Maria Stanciuc

Head of Content & Editor-in-Chief @ Tekpon
Tekpon Favicon

Creative Content Chief

Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. She also has a background in journalism.

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