LeadSquared Reviews for 2025
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What is LeadSquared?
LeadSquared is a cloud-based customer relationship management (CRM) and marketing automation platform for small and medium-sized businesses. The platform offers a range of features and tools to help businesses manage their leads, automate marketing campaigns, and track sales.
With this sophisticated tool, businesses can capture leads from various sources, such as landing pages, web forms, social media, and email campaigns. The platform provides lead scoring and segmentation capabilities to help businesses prioritize and target their most valuable leads.
It also offers marketing automation features that allow businesses to create and automate personalized marketing campaigns across multiple channels, including email, SMS, and social media. The platform provides analytics and reporting tools to track the performance of marketing campaigns and measure ROI.
Ultimately, this tool is designed to help businesses streamline their lead management and marketing processes, enabling them to increase efficiency, improve customer engagement, and ultimately drive sales growth.
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
LeadSquared Pricing
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LeadSquared Features
- Access Controls/Permissions
- Task Management
- Social Media Integration
- Task Scheduling
- Template Management
- Segmentation
- Sales Reports
- Sales Pipeline Management
- Sales Forecasting
- Reporting & Statistics
- Territory Management
- Workflow Management
- Interaction Tracking
- Lead Distribution
- Lead Capture
- Email Management
- Time & Expense Tracking
- Referral Tracking
- Real-Time Reporting
- Prospecting Tools
- Quotes/Estimates
- Real-Time Analytics
- Live Chat
- Opportunity Management
- Pipeline Management
- Project Management
- Marketing Automation
- Lead Generation
- Invoice Management
- Lead Qualification
- Lead Management
- Lead Nurturing
- Lead Segmentation
- Document Management
- Email Marketing
- Document Storage
- Lead Tracking
- Lead Scoring
- Geo Tracking
- Attendance Capturing
- Activity Management
- Lead Management
- Alerts & Notifications
- Document Collection & Approval Process
- Call Tracking
- Responsive Landing Pages
- Web Forms
- Google ReCaptcha in Forms
- Facebook Lead Ad Connector
- Google Adwords Connector
- Website Integration
- Website Widgets
- Responsive Email Campaigns
- SMS Campaigns
- Ad Retargeting
- Conversation Tracking
- Engagement Tracking
- List Segmentation
- Email Tracking
- Multi-channel Engagement
- Email Personalization
- Marketing Automation
- Visual Workflow Builder
- Prospect Journey Tracking
- Email Campaign Reports
- Lead Source Attribution
- Marketing Automation Reports
- API Framework
- CRM Integration
- Lead Management
- Lead Distribution
- Sales Tasks
- Sales Signals
- Escalations
- Sales Automation
- Forms and Processes
- Lead Scoring
- Engagement Scoring
- Customizations
- Account Management
- Advanced Reports
- Ad Retargeting
- Webinar Connector
- Permission Templates
- Dedicated IP
- Multiple Domain Support
- Webhooks
- LAPPS
- Contact Center Integration
- Custom Web Events
- Split Testing
- Developer Support
- Custom Reports
- Dedicated Account Manager
- Lead Scoring
- Custom Fields
- Duplicate Blocking
- Drag-and-drop Builder
- Responsive Templates
- Email Personalization
- Email Campaign Reports
- Visual Workflow Designer
- Communication Automation
- Sales Automation
- Escalations
- Smart Views
- Sales Tracking
- Tasks and Follow-ups
- Conversation Tracking
- Sales Reporting
- Lead Distribution
- Custom Tabs
- Custom Actions
- Customizable Sales Processes
- Dynamic Forms
- Advanced Sales Signals
- Sales Sequences
- One-on-one Emails
- Text Messages
- Phone Call Tracking
- Sales Notifications
- Role-based access
- Territory Management
- Sales Performance Reports
- Account Management
- Zip Code-Based Distribution
- Performance-based Distribution
- Distribution Capping
- Check-in/Check-out
- Geo-tracking
- Multi-lingual Support
- Offline Functionality
- Field-level security
- Hierarchy-based Restrictions
- Location-based Restrictions
User Sentiment - LeadSquared Reviews
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Ease of Use and Functionality
Users find LeadSquared to be user-friendly and appreciate its ease of use, which facilitates daily tasks and report follow-ups.
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Effective Lead Management
The platform excels in lead distribution and management, making it easier for businesses to track sales funnels and engage with potential clients.
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Customer Support
LeadSquared’s customer support is highly rated, with users appreciating the prompt and helpful service.
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Integration Capabilities
The software integrates well with third-party applications, enhancing its utility in various business operations.
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Automation and Customization
Features like lead capture, automations, and the ability to create forms are highlighted as beneficial for streamlining sales and marketing processes.
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Pricing Concerns
Some users feel the pricing, especially for app connectors and certain features, is on the higher side.
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Installation and Customization
A few users mentioned that the installation process could be lengthy and that the platform lacks self-customization options.
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Performance Speed
There are suggestions that the performance speed of the CRM could be improved for a smoother operation.
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Integration Challenges
While integrations are generally good, some users have found it challenging to integrate LeadSquared with other MIS software.
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Mobile CRM Issues
Users have experienced occasional hangs with the mobile CRM, affecting the timeliness of updates and notes.
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LeadSquared Company Details
Company Name
LeadSquared
Headquarters
United States
Website
www.leadsquared.com
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