NetSuite CRM

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NetSuite CRM Reviews

& Product Details

What is NetSuite CRM?

Oracle NetSuite CRM is a Customer Relationship management solution that helps businesses manage customers, partners, and suppliers in a single platform. The software provides a seamless flow of information across the entire customer lifecycle — from lead to opportunity, order, fulfillment, renewal, upsell, cross-sell, and support — and includes all of the capabilities of a traditional CRM solution, such as customer service management, sales force automation (SFA), and marketing automation, as well as the ability to manage quotes, sales forecasts, commissions, and partner relationships.

Some of the most notable features are sales force automation, marketing automation, customer service management, partner relationship management, mobile app, and reporting & analytics.

Users pay an annual license fee to use NetSuite. Your license is divided into the core platform, optional modules, and the number of users. In addition, there is a one-time implementation fee for the initial setup.

Found in these Categories

Best For

Manage interactions with customers, partners & suppliers.

Recommended For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal


  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux


  • Company Name


  • Located In

    United States

  • Website

NetSuite CRM Pricing

Starting from: Custom

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Oracle NetSuite CRM has custom pricing. Contact them to get a quote adapted to your company's needs.

NetSuite CRM Features

  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • API
  • Alerts/Notifications
  • Billing & Invoicing
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Cataloging/Categorization
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Client Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Performance Metrics
  • Pipeline Management
  • Project Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Social Media Integration
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Time & Expense Tracking
  • Workflow Management

Additional Features

  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • Account Reconciliation
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Ad hoc Analysis
  • Ad hoc Query
  • Agile Methodologies
  • Ad hoc Reporting
  • Aging Tracking
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Benchmarking
  • Barcoding/RFID
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Customer Accounts
  • Customer History
  • Currency Management
  • Customer Management
  • Customer Statements
  • Customizable Rules
  • Cycle Count
  • Dashboard Creation
  • Data Extraction
  • Data Management
  • Delivery Management
  • Data Security
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Duplicate Payment Alert
  • eCommerce Management
  • EDI
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Employee Management
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Financial Analysis
  • Expense Tracking
  • Financial Management
  • File Sharing
  • Financial Reporting
  • Fixed Asset Management
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Inventory Auditing
  • Inventory Control
  • Integrations Management
  • Inventory Optimization
  • Integrated Business Operations
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Investment Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Labeling
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile App
  • Mobile Commerce
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • PO Reconciliation
  • Order Management
  • Order Processing
  • Overpayment Processing
  • Order Tracking
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Product Configurator
  • Product Data Management
  • Prioritization
  • Product Identification
  • Product Management
  • Procurement Management
  • Production Management
  • Production Scheduling
  • Project Accounting
  • Project Planning
  • Profit/Loss Statement
  • Project Planning/Scheduling
  • Project Templates
  • Profitability Analysis
  • Project Time Tracking
  • Project Tracking
  • Progress Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Management
  • Real-Time Monitoring
  • Real-Time Synchronization
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Reminders
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reorder Management
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Resource Request
  • Resource Scheduling
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Orders
  • Scenario Planning
  • Sales Tax Management
  • Scheduling
  • Scorecards
  • Self-Service Data Preparation
  • Self Service Portal
  • Search/Filter
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Management
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Testing/QA Management
  • Third-Party Integrations
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transportation Management
  • Vendor Managed Inventory
  • Vendor Management
  • Trend/Problem Indicators
  • Vendor Master Data Management
  • Vendor Payment
  • Utilization Reporting
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management

NetSuite CRM vs. Similar Products


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A relationship-focused CRM for your entire team.


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Full-funnel Marketing & Sales Automation + CRM


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CRM solution that brings customers and companies together.

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