Akita Reviews

& Product Details

What is Akita?

Akita is a comprehensive customer success platform for SaaS businesses. It centralizes customer data, metrics, and activities, providing a single source of truth for each customer.

With Akita, you can manage onboarding, customer health, expansion, retention, and task management. The platform offers features such as customer segmentation, automated playbooks, account health scoring, customizable dashboards, powerful integrations, task management, and reporting.

It enables you to automate workflows, track key metrics, access 3rd-party data, create customizable health scores, and build shareable dashboards.

Akita’s goal is to help businesses achieve an engaged, healthy, and growing customer base by streamlining customer success processes and providing valuable insights for effective customer management.

Best For

Customer Success software for SaaS.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Akita
Located In
Ireland
Website akitaapp.com

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Akita Pricing

Starting from:

$200 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

Akita offers flexible pricing plans to cater to different customer needs. The "Start" plan starts at $200/month, while the "Connect" plan is priced at $600/month. Both plans include essential features, API access, and unlimited dashboards. Additional users are charged separately. Annual prepayments provide a 20% discount. Customized plans are available, and there is no long-term contract required. For the first 3 months, there is a special pricing that costs only $99 /month, which you can cancel anytime. Akita also offer a 14-day free trial.