edrone Reviews

& Product Details

What is edrone?

Edrone is a purpose-built e-commerce CRM with marketing automation and voice commerce capabilities. It helps turn online stores into highly efficient sales machines by leveraging the power of data for greater sales optimization.

With over 20 ready-made e-commerce automations, edrone enables businesses to automate various marketing processes, such as recovering abandoned carts, generating product recommendations, and implementing loyalty and referral programs. The platform also focuses on nurturing customer relationships through two-way communication, customer support management, and providing a 360° view of each customer’s purchase and interaction history.

Additionally, it helps businesses grow by increasing traffic, engagement, and conversions through targeted social ads campaigns, multichannel communication, and personalized messaging. With voice commerce integration, edrone enables voice-based product search and interactive search results for an enhanced customer experience.

The platform offers real-time insights and reports, easy integration with e-commerce platforms, and comprehensive support from a world-class team.

Best For

E-commerce CRM with Marketing Automation and Voice Commerce

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
edrone
Located In
Poland
Website
edrone.me

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edrone Pricing

Starting from:

Custom

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

Edrone offers a comprehensive set of tools to boost e-commerce sales, including CRM, Marketing Automation, multichannel campaigns, and more. Contact them for a customized quote.

edrone Features

AB Testing
Drag & Drop
Campaign Management
Drip Campaigns
Data Import/ Export
Email Marketing
Real Time Data
SMS Marketing
ROI Tracking
Template Management
Landing Pages/Web Forms
Customizable Branding

Additional Features

Abandoned Carts
After-sale
AI-powered recommendations
ASR
Chat & Call widget
Chat subscription
CRM
Customer Intelligence
Customer profile
Dynamic lists
Dynamic newsletters
Intent Recognition
Loyalty Program
Marketing Automation
Mobile Voice Commerce
Mobile search
Multichannel campaigns
Newsletter subscription
NLU
Off-Site Automation
Pop-Ups
Query rewrite
Refer-a-friend
Real-time activity
RFM Analysis
Searchandising
Wishlist
Web Layers

Additional Features Show Less Features

Global Buzz: edrone at a glance

4.4

Global Average Score

Score4.37/5

Reviews506

User-Friendly Interface

edrone is appreciated for its clean and intuitive dashboard that simplifies navigation and setup, making it accessible even to those without technical expertise.
Effective Marketing Automation

The platform offers robust features such as abandoned cart recovery, newsletter sign-ups, and customer wishlists which are highly automated and help in enhancing sales effectiveness.
Comprehensive Customer Support

Users report that edrone provides excellent customer service, with a responsive and knowledgeable support team available via chat, email, and help desk options.
Integration Capabilities

It supports integration with a wide range of eCommerce platforms including Shopify, WooCommerce, and Magento, which is a significant advantage for online stores.
Cost-Effectiveness

With pricing starting around $300 per user per month, many users find edrone to be an affordable solution for the features it offers.

Complexity of Advanced Features

While basic operations are straightforward, some users feel that making full use of the more advanced features has a learning curve.
Limited Mobile Options

Although edrone supports web and some mobile interfaces, the depth of mobile functionality may not meet all users’ expectations.
Price Transparency

Some users have indicated that more transparent pricing information would be helpful, as details about different plans and user levels aren’t always clear up front.
Reporting Features

There are indications that the reporting and analytics features could be more robust to better support data-driven decision-making.
Email Marketing Limitations

Although generous at entry levels, as businesses scale, they might find the need for higher capacity in email marketing sends before needing to upgrade plans.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.