OneHash Reviews
& Product DetailsWhat is OneHash?
OneHash offers a comprehensive and integrated suite of software tools designed to empower businesses in various aspects of their operations. With a focus on enhancing communication, streamlining workflow, and boosting customer engagement, OneHash provides five core modules: CRM, Chat, Cal, Mail, and ERP.
The CRM module enables efficient sales management through lead capture, pipeline tracking, and customer communication, ensuring no opportunity is missed. The Chat module revolutionizes customer support by centralizing interactions, integrating chatbots, and facilitating team collaboration.
The ERP module covers a wide array of functionalities, including HR management, project tracking, financial operations, and inventory control. It automates diverse tasks, such as payroll, quality checks, purchase management, and more, facilitating efficient business operations.
OneHash’s emphasis on analytics and customization allows users to generate insightful reports and dashboards, aiding decision-making. Moreover, its integrations with third-party apps like Slack, Shopify, and more expand its capabilities and versatility.
Overall, OneHash’s comprehensive suite aims to enhance productivity, communication, and efficiency for businesses, positioning itself as a powerful all-in-one solution for business growth.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
OneHash
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Located In
United States
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Website
onehash.ai
Starting from:
$129 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
OneHash offers three subscription plans for its comprehensive suite of CRM, ERP, and Chat tools: Starter at $129/month for 10 users, Plus at $299/month for 30 users, and Pro starting at $649/month for unlimited users. All plans include OneHash CRM, ERP, and Chat features. Annual billing enjoys a 30% discount. Email usage varies; OneHash SMTP accounts have a 500-email monthly limit, but using personal accounts allows unlimited emails. Storage limit is 25GB/site, extendable at $30/25GB/month.
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Campaign Analytics
- Campaign Management
- Cataloging/Categorization
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Email Marketing
- Event Triggered Actions
- Forecasting
- Interaction Tracking
- Inventory Management
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Project Management
- Prospecting Tools
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Social Media Integration
- Task Management
- Task Scheduling
- Template Management
- Time & Expense Tracking
- Workflow Management
Additional Features
- Accounting
- Appointment Scheduling
- Auto-Responders
- Backorder Management
- Barcode/Ticket Scanning
- Batch Communications
- CRM
- Churn Management
- Content Delivery
- Content Management
- Conversion Tracking
- Cost Tracking
- Customer Experience Management
- Data Extraction
- Data Management
- Customer History
- Data Synchronization
- Data Visualization
- Discount Management
- Distribution Management
- eCommerce Management
- Email Tracking
- Engagement Tracking
- Enterprise Asset Management
- Feedback Management
- Financial Analysis
- Financial Management
- Forms Management
- Goal Management
- HR Management
- Integrated Business Operations
- Inventory Auditing
- Inventory Control
- Inbox Management
- Inventory Optimization
- Inventory Replenishment
- Knowledge Management
- Inventory Tracking
- Invoice Management
- Lead Engagement
- Multi-Campaign
- Multi-Channel Communication
- Lead Notifications
- Multi-Channel Data Collection
- Multi-Channel Management
- Manufacturing Inventory Management
- Multi-Channel Marketing
- Multi-Currency
- Meeting Management
- Multi-Language
- Order Entry
- Order Fulfillment
- Multi-Location
- Online Forms
- Order Management
- Order Tracking
- Payroll Management
- Performance Management
- Personalization
- Pipeline Reports
- Point of Sale (POS)
- Predictive Analytics
- Prioritization
- Product Catalog
- Product Identification
- Projections
- Proposal Management
- Purchase Order Management
- Real Time Notifications
- Real Time Updates
- Reminders
- Reorder Management
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Onboarding & Training
- Sales Orders
- SMS Messaging
- Sales Trend Analysis
- Search/Filter
- Self Service Portal
- Shipping Labels
- Shipping Management
- Source Tracking
- Special Order Management
- Status Tracking
- Supplier Management
- Supply Chain Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third Party Integrations
- Training Management
- Trend Analysis
- Vendor Managed Inventory
- Visual Analytics
- Warehouse Management
- Web Forms
- Web-based Deployment
- Widgets
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Affordable and Versatile
Users appreciate OneHash’s affordability and its broad applicability across various industries, including financial services and education. Its comprehensive suite of features is highly valued for the value for money it offers.
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Customization and Control
The platform’s module/DocType based approach allows for significant customization options, giving users control over their operations and enabling strategic optimizations for productivity.
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Lead Management Efficiency
OneHash is praised for its efficient lead management capabilities, allowing users to filter leads based on various criteria, thereby streamlining the sales funnel and improving customer engagement.
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Educational Use
OneHash is noted for its capability to set up and manage educational institutions effectively, offering functionalities such as semester management, teacher assignments, student grading, and syllabus distribution.
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Ease of Use
Despite the initial learning curve, many users find the platform user-friendly, highlighting its polished look and the fast, seamless setup for multiple operational aspects.
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Customer Support
Some users reported difficulties with customer support, especially when encountering issues or needing help with system setup, suggesting an area for improvement in responsiveness and effectiveness.
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Complexity and Training
The unique modular approach, while beneficial for customization, also introduces complexity. Users noted a significant learning curve and the necessity for good training to fully master the CRM.
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Interface and Usability
Suggestions for interface improvements were made, with users indicating that the system’s navigation could be more intuitive. Making changes to items and their dependencies seems to be a challenge for some users.
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Integration and Customization
Although OneHash’s customization is a strong point, users also pointed out the need for improvements in ease of customization and better support for integrating with external systems. The complexity can sometimes hinder efficient integration, especially for those with less technical expertise.
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Initial Setup and Onboarding
The initial setup and onboarding process can be tricky, with users recommending the provision of more support materials, such as instructional videos, to facilitate smoother transitions for new users.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
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