SharpSpring Reviews

& Product Details

What is SharpSpring?

SharpSpring, a Constant Contact company, is a marketing platform and marketing automation CRM that helps small to midsize companies and marketing agencies generate leads, improve conversions to sales, and drive higher returns on marketing investment. The full-funnel marketing and sales automation platform combines the efforts of the marketing and sales teams to start, track, and personalize targeted programs that will engage and convert more customers and increase revenue more quickly.

Businesses benefit from its display of detailed buyer journeys throughout your whole funnel, utilizing a single toolset to align sales and marketing goals, automating every buyer encounter, from lead to close, by using built-in profile and behavioral data to personalize the buyer experience. Furthermore, the clean, actionable data can drive ad strategy and spending, develop inventive campaigns without causing problems, and liberate teams from routine duties for high-value chances.

Best For

Full-funnel Marketing & Sales Automation + CRM

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Constant Contact
Located In
United States
Website
constantcontact.com

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SharpSpring Pricing

Starting from:

$449 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

SharpSpring pricing is tiered based on the number of contacts. For 1,000 contacts, the cost is $499/month with an annual contract, at which there's an extra $1,999 onboarding package for the first 60 days. In total, with onboarding, you will pay $2,448.

SharpSpring Features

Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Campaign Analytics
Campaign Management
Client Management
Contact Database
Contact Management
Customer Database
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Drag & Drop
Email Management
Email Marketing
Email Templates
Event Triggered Actions
Interaction Tracking
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Segmentation
Lead Qualification
Live Chat
Marketing Automation
Performance Metrics
Pipeline Management
Prospecting Tools
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reporting & Statistics
Sales Pipeline Management
Sales Reports
Segmentation
Social Media Integration
Task Management
Template Management
Workflow Management

Additional Features

AB Testing
Auto-Responders
Behavior Analytics
Behavior Tracking
CRM
Campaign Planning
Campaign Scheduling
Channel Management
Campaign Segmentation
Campaign Tracking
Chat/Messaging
Click Tracking
Content Library
Content Management
Conversion Tracking
Customer Journey Mapping
Customizable CTAs
Customization
Drip Campaigns
Dynamic Content
Email Distribution
For Small Businesses
For Startups
Email Tracking
For iPad Devices
Forms Management
Image Library
Landing Pages/Web Forms
List Management
Multi-Campaign
Multi-Channel Attribution
Marketing Calendar
Multi-Channel Campaigns
Multi-Channel Data Collection
Multivariate Testing
Multi-Channel Marketing
Pipeline Reports
Post Scheduling
Predictive Analytics
ROI Tracking
Reminders
Real-Time Monitoring
Real-Time Notifications
Sales Activity Management
Sales Analytics
Reporting/Analytics
Sales Trend Analysis
Search Marketing
Search/Filter
Social Marketing
Social Media Monitoring
Source Tracking
Social Promotion
Third-Party Integrations
Visitor Tracking
Visual Analytics
Web Forms
Website Visitor Tracking

Additional Features Show Less Features

Global Buzz: SharpSpring at a glance

4.4

Global Average Score

Score4.41/5

Reviews7,588

User-Friendly Interface

Users appreciate the intuitive design that makes it easy to navigate and manage various marketing activities such as email campaigns, workflows, and social media management.
All-In-One Marketing Solution

The platform offers a robust suite of tools that cover email marketing, social media, CRM, and automation, which are highly valued by small to large enterprises.
Effective Marketing Automation

The automation features are powerful, allowing for efficient scheduling and execution of marketing tasks, which help users save time and increase productivity.
Comprehensive Analytics

SharpSpring provides detailed analytics to help businesses understand performance and areas for improvement, which supports better decision-making.
Responsive Support

The platform offers multiple support options including FAQs, chat, and phone support, which users find helpful in resolving issues quickly.

System Stability Issues

Some users have reported occasional system failures particularly with automation features, which can disrupt marketing campaigns.
Complex Pricing

The starting price point and overall cost can be a barrier for smaller businesses or freelancers, as noted by its flat rate starting from $449 per month.
Direct Billing Practices

There are criticisms regarding the billing practices, where clients are billed directly, which might not be preferable for all business models.
Learning Curve

New users might find the suite of features overwhelming, suggesting a need for more comprehensive onboarding processes or simplified options for smaller teams.
Limited Customization

While the platform is versatile, some users feel that the options for customization are somewhat restricted, especially when trying to tailor the tool to specific business needs.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.