Smith.ai
Smith.ai Reviews
& Product DetailsWhat is Smith.ai?
Smith.ai is a customer engagement platform that combines AI and human intelligence to offer 24/7 customer support. It’s designed to handle customer interactions while businesses focus on their core work. Smith.ai provides live North America-based agents to capture and convert more leads, ensuring a high level of customer service.
The platform offers a range of services including virtual receptionists, outreach campaigns, and web chat support. Smith.ai’s virtual receptionists work alongside AI to handle every call with efficiency and professionalism, ensuring no missed calls and lost business opportunities. The outreach campaigns are aimed at engaging and qualifying leads to grow sales pipelines.
Smith.ai’s web chat combines bots and human agents to make it an effective channel for pre-sales and customer support. The platform integrates with over 5,000 software applications, ensuring seamless syncing of calls, chats, and appointments with existing systems.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
-
Company Name
smith.ai
-
Located In
United States
-
Website
smith.ai
Starting from:
$285 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool has four pricing programs. Starter for 285 USD, Basic for 765 USD, Pro for 1950 USD,and Enterprise for a customizable pricing plan.
- Activity Dashboard
- API
- Auto-Responders
- Drag & Drop
- Contact Management
- Customizable Branding
- File Sharing
- Geotargeting
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Personalization
- Real Time Analytics
- Real Time Notifications
- Transcripts/Chat History
- Workflow Management
Additional Features
- Alerts/Notifications
- Trend Analysis
- Reporting & Statistics
- Performance Management
- Proactive Chat
- Real Time Monitoring
- Customizable Forms
- Appointment Management
- Source Tracking
- Transfers/Routing
- For Developers
- Search/Filter
- Communication Management
- Data Visualization
- Multi-Channel Management
- On-Demand Communications
- Code-free Development
- Multi-Language
- CRM
- Prioritization
- Query Suggestions
- Real Time Data
- Calendar Management
- Interaction Tracking
- Lead Qualification
- Chat Transcript
- Reporting/Analytics
- AB Testing
- Automated Responses
- Support Ticket Management
- Lead Segmentation
- Lead Verification/Validation
- Lead Notifications
- One-to-One Messaging
- Event Triggered Actions
- Process/Workflow Automation
- Self Service Portal
- Knowledge Base Management
- Social Media Integration
- Appointment Scheduling
- SMS Messaging
- Real-time Consumer-facing Chat
- Machine Learning
- Human Handover
- Alerts/Escalation
- Virtual Assistant
- Intent Recognition
- For eCommerce
- Data Import/Export
- For Sales/Marketing
- Conversion Tracking
- Performance Metrics
- Predictive Analytics
- Visual Analytics
- Contextual Guidance
- Pre-Configured Bot
- Chat/Messaging
- Canned Responses
- Third Party Integrations
- Chatbot
- Online Forms
- Template Management
- Role-Based Permissions
- Campaign Management
- Configurable Workflow
- Engagement Tracking
- Product Recommendations
- Sentiment Analysis
- Customizable Fields
- Monitoring
- Activity Tracking
- Multi-Channel Marketing
- Lead Capture
- Multi-Campaign
- Live Chat
- Data Extraction
- Pipeline Management
- Customizable Templates
- Customer Support
- Real-time Conversations
- AI/Machine Learning
- Content Management
- Natural Language Processing
- For Sales Teams/Organizations
-
PayPal
Payment Processing Software
-
Slack
Team Collaboration Software
-
WordPress.com
Content Management Systems
-
Salesforce Sales Cloud
Sales Acceleration Software
-
Acuity Scheduling
Scheduling Software
-
Microsoft Teams
Video Conferencing Software
-
Wix
Website Builder Software
-
Shopify
eCommerce Software
-
Calendly
Scheduling Software
-
Housecall Pro
Workforce Management Software
-
HubSpot CRM
CRM Software
-
Zapier
Data Integration Software
-
Squarespace
Website Builder Software
-
Pipedrive
CRM Software
-
Clio
Legal Software
-
Weebly
Website Builder Software
-
MyCase
Legal Software
-
Nextiva
VoIP Software
-
GoTo Connect
VoIP Software
-
GoDaddy Website Builder
Website Builder Software
-
noCRM.io
CRM Software
-
YouCanBook.Me
Scheduling Software
-
Smokeball
Legal Software
-
Appointy
Scheduling Software
-
Dialpad
VoIP Software
-
Grasshopper
VoIP Software
-
Webflow
Website Builder Software
-
Agile CRM
CRM Software
-
Wealthbox
CRM Software
-
Rocket Matter
Legal Software
-
Ooma Office
VoIP Software
-
Capsule
CRM Software
-
Actionstep
Legal Software
-
Lawmatics
Legal Software
-
Phone.com
VoIP Software
Tell us your opinion about Smith.ai and help others.
