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refive Reviews for 2025

Customer engagement and retention platform
User Score:
5.0/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is refive?

Refive is a platform that enables retailers to enhance the customer experience and drive engagement through hyper-personalization and digital touchpoints. It allows brick-and-mortar businesses to collect in-store customer data effortlessly and use it to personalize interactions, increase retention, and boost loyalty.

Refive offers frictionless data capture through QR codes, eliminating the need for app downloads or sharing personal information. The platform provides customer insights and AI analytics to build rich profiles, personalize offers, and understand churn risk.

It also facilitates digital engagement through smart receipts, marketing campaigns, and automations. Refive caters to various industries, including fashion, groceries, electronics, and hospitality, offering tailored solutions for each.

The platform integrates seamlessly with existing POS, CRM, and marketing tools, ensuring a secure and easy setup. With its focus on data privacy and user-friendly technology, Refive empowers businesses to transform the customer experience both in-store and post-purchase.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

refive Pricing

Starting From:
1.99 /month, billed annually
Pricing Model: Subscription
Refive offers three pricing tiers: Starter (1,99 €/month), Smart (9,99 €/month), and Enterprise (19,99 €/month). Each tier includes various features such as issuing receipts, customer insights, and marketing capabilities. Add-on services are available. Upgrades, downgrades, and cancellations are possible without fees. Contact them for a detailed demo.
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refive Features

  • Customizable Branding
  • Email Marketing
  • Activity Dashboard
  • Customer Database
  • Customer History
  • Communication Management
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Email Management
  • Loyalty Cards
  • Loyalty Program
  • Performance Metrics
  • Predictive Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Segmentation
  • Surveys & Feedback
  • Third Party Integrations
  • Transaction History

User Sentiment - refive Reviews

5.0/5
Based on 23 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • User-Friendliness

    Customers appreciate the straightforward setup and ease of use that Refive offers.

  • Customer Service

    The customer support is highlighted as both quick and friendly, which enhances user satisfaction.

  • Value for Money

    Refive is rated highly for its cost-effectiveness, offering good value per the subscription cost.

  • Integration Capabilities

    It integrates well with other platforms, although specifics on the integration capabilities are limited in the reviews.

  • Feature Set

    The platform provides a robust set of features aimed at improving customer engagement and retention.

Areas for Improvement
  • More Detailed Reviews

    With only a few reviews available, potential users might seek more comprehensive feedback to make a well-rounded decision.

  • Comparative Analysis

    Users looking into Refive might benefit from more direct comparisons with similar tools to understand its unique advantages or shortcomings.

  • Expansion of Features

    As the platform evolves, expanding and refining its feature set to keep up with market leaders could be beneficial.

  • Broader User Base Feedback

    Gaining feedback from a broader range of businesses could provide more insights into its applicability across different industries.

  • Increased Transparency

    More transparent pricing details and feature descriptions could help users better understand the product before commitment.

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refive Company Details

Company Name

refive

Headquarters

Germany

Website

www.refive.io/en

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