or
Continue with LinkedIn
Recover my Password
Submit your Tekpon Account E-mail address and you will receive an email with instructions to reset your password.

Helpshift

Tekpon Score
8.8

Helpshift Reviews

& Product Details

What is Helpshift?

Helpshift is a mobile-first help desk software with a focus on delivering an exquisite experience to customers to reduce churn rates and increase ROI. The software promises up to 88% savings in operational costs related to customer service and ten times the return on investment through automation.

Moreover, the help desk software has innovative features such as smart intents that will help you predict and offer better support and help bot automation services.

Last, the platform comes with REST API integration, such as WhatsApp, Facebook, Twilio, Power Bi, and many more.

Best For

Mobile first customer service platform.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Helpshift

  • Located In

    United States

  • Website

    helpshift.com

Starting from:

$150 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Helpshift pricing comes with one Started to plan for $150 per month and two custom plans, Growth and Enterprise, with a bespoke price. The Starter plan comes with a 30-day free trial. Moreover, it also has a Feedback plan or a freemium where they invite you to test the product for an extended period for free.

  • Access Controls/Permissions
  • Activity Dashboard
  • User Management
  • Virtual Assistant
  • Website Visitor Tracking
  • Transcripts/Chat History
  • Task Management
  • Support Ticket Management
  • Social Media Integration
  • Self Service Portal
  • SMS Messaging
  • Rules-Based Workflow
  • Reporting & Statistics
  • Real-Time Monitoring
  • Queue Management
  • Prioritization
  • Performance Management
  • Offline Form
  • Multi-Channel Management
  • Live Chat
  • Issue Management
  • Interaction Tracking
  • Incident Management
  • Inbox Management
  • Help Desk Management
  • Twilio

    SMS Marketing Software

  • Salesforce CRM

    CRM Software

  • Zendesk

    Help Desk Software

  • Trello

    Project Management Software

  • Jira

    Project Management Software

  • Slack

    Team Collaboration Software

Salesforce Service Cloud

Tekpon Score
COMPARE

Freshdesk

Tekpon Score
COMPARE

HubSpot Service Hub

Tekpon Score
COMPARE

HappyFox Help Desk

Tekpon Score
COMPARE

Tell us your opinion about Helpshift and help others.

Deskpro

Tekpon Score

Vision Helpdesk

Tekpon Score

Groove

Tekpon Score

HelpDesk

Tekpon Score

Zoho Desk

Tekpon Score

Kayako

Tekpon Score

TeamSupport

Tekpon Score

Spiceworks

Tekpon Score

Front

Tekpon Score

Intercom

Tekpon Score

OneDesk

Tekpon Score

Zendesk

Tekpon Score

Forethought

Tekpon Score

Record

Tekpon Score

Userlane

Tekpon Score

Help Scout

Tekpon Score

This website uses cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

You can read more about all this at the following links.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

These trackers help us to measure traffic and analyze your behavior to improve our service.

These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.